RevoraSphere + Dynamics 365 for the public sector
Municipal operations on RevoraSphere — property tax, utility billing, licensing and citizen services — with Dynamics 365 Finance (or Business Central for smaller towns and counties) as the financial system of record.
Microsoft Solutions Partner & Cloud Solution Provider · hosted in Canada
City of Cedarhaven
Revenue Services
Home / Dashboard
Executive Dashboard — Revenue Overview
Total levy billed (YTD)
$40,000,000
Interim + final runs
Collected to date
72%
$28,800,000 received
Open citizen requests
45
12 due within 5 business days
Billing exceptions
9
Held before next bill run
Collections risk — aged receivables
- Current (0–30 days)$1,200,000On track
- 31–90 days$400,000Reminder issued
- 91–365 days$250,000Follow-up queue
- Over 1 year$150,000Arrears program
Round demonstration figures for the fictional City of Cedarhaven.
My workflow tasks
- Approve final bill run F-2026-01Awaiting approval
- Review 3 meter-read exceptions — Cycle 04In review
- Sign off adjustment ADJ-2026-0042Awaiting approval
- Certificate request TC-2026-0100 — issueReady
Notices
- Instalment 3 due Aug 30 — pre-authorized payment extract scheduled Aug 25.
- Utility Cycle 05 billing — reads close Jul 28, exceptions must be cleared first.
- Rate by-law 2026-000 — approved rates loaded to the 2026 rate table.
Recent activity — all modules
- 2026-07-18 09:12 M. Chen approved adjustment ADJ-2026-0041 (property tax).
- 2026-07-18 08:47 R. Example issued certificate TC-2026-0099 to Fictional & Partner LLP.
- 2026-07-17 16:30 System validated 5,000 bills in run F-2026-01 — 0 errors, 2 warnings.
- 2026-07-17 14:05 A. Sample resolved meter-read exception M-1000 (estimate accepted).
RevoraSphere interface using fictional City of Cedarhaven data.
Where public-sector systems break down
Disconnected revenue systems and manual finance cost councils time, trust, and accountability.
Revenue systems in silos
Property tax, utility billing, and licensing on separate legacy systems that never share a resident or property record.
Revenue not tied to the GL
Money collected in operational systems that reconciles to the general ledger by hand, long after the fact.
Citizens re-keyed everywhere
Residents entering the same details across disconnected services, and staff re-keying between systems.
Accountability & procurement
Public accountability, audit, and formal procurement obligations that off-the-shelf tools rarely respect.
Data residency & privacy
Requirements to keep data in Canada and meet privacy legislation that many platforms cannot satisfy.
Aging on-premises systems
Unsupported, on-prem municipal software with no mobile access and mounting maintenance risk.
Manual council & PSAB reporting
Council reporting and public-sector accounting assembled in spreadsheets across incompatible sources.
Licensing scattered & hard to procure
Microsoft 365, Dynamics 365, and Azure licences spread across vendors, misaligned with public procurement.
One municipality. One resident. One property record.
RevoraSphere connects revenue, service, and citizen workflows on one governed municipal record — so residents and staff work from the same information.
- Account no.
- CEDR-04821
- Type
- Business
- Primary property
- 14 Elm St
- Status
- Active
Municipal operations, finance & licensing
Explore the offering by function — the pain it removes, the RevoraSphere or Dynamics 365 capability behind it, and how Econix delivers it. Screens show the RevoraSphere interface using fictional demonstration data.
Property tax & assessment
Tax on an aging system means manual levy runs, arrears chased by hand, and no link to the property or the ledger.
RevoraSphere
- Assessment, rates & levy calculation
- Validated billing runs with approvals
- Payments, penalties & arrears
- Effective-dated ownership & audit history
How Econix delivers it: Econix stands up property tax on RevoraSphere so assessment, levy, billing, and collections run on one governed record — with approved financial impacts posting to Dynamics 365 Finance or Business Central.
City of Cedarhaven
Revenue Services
Home / Property Tax
Property Tax Account — 12 Cedar Lane
12 Cedar Lane, Cedarhaven ON
Roll 0000 000 000 00000 0000 · Class RT (Residential)
2026 total levy
$5,000.00
Municipal + education
Paid to date
$2,500.00
Instalments 1–2
Current balance
$2,500.00
No arrears, no penalty
Next instalment
$1,250.00
Due 2026-08-30
2026 instalment schedule
| Instalment | Due date | Amount | Paid | Method | Status |
|---|---|---|---|---|---|
| INT-1 | 2026-02-28 | $1,250.00 | $1,250.00 | Pre-authorized | Paid |
| INT-2 | 2026-04-30 | $1,250.00 | $1,250.00 | Pre-authorized | Paid |
| FIN-1 | 2026-08-30 | $1,250.00 | $0.00 | Pre-authorized | Scheduled |
| FIN-2 | 2026-10-30 | $1,250.00 | $0.00 | Pre-authorized | Upcoming |
Round demonstration amounts. Penalty and interest are calculated by policy — none apply on this fictional account.
Linked records
- Utility account UT-0002000 — Water & SewerActive
- Certificate request TC-2026-0100In preparation
- Citizen portal profile — J. FictionalLinked
Audit history
- 2026-07-02 10:14 M. Chen recorded payment $1,250.00 (receipt R-2026-000080).
- 2026-05-01 09:00 System final bill issued in run F-2026-01 — PDF archived.
- 2026-01-15 11:32 M. Chen enrolled account in pre-authorized payment plan.
RevoraSphere interface using fictional City of Cedarhaven data.
Utility billing
Water, sewer, and waste billing disconnected from the resident record means estimated reads and disputes.
RevoraSphere
- Water, sewer & solid-waste billing
- Meters, reads & cycle billing
- Meter-read exception resolution
- Consumption history on the resident record
How Econix delivers it: Econix configures utility billing so service points, meters, and reads connect to the same municipal record, and only validated reads reach cycle billing.
City of Cedarhaven
Revenue Services
Home / Utility Billing
Utility Account UT-0002000 — Water & Sewer
Service point: 12 Cedar Lane
Account holder: J. Fictional · Linked to roll 0000 000 000 00000 0000
Current balance
$100.00
Bill due 2026-08-15
Last read
1,200 m³
Actual read 2026-07-10
Avg. use / period
50 m³
Trailing 12 periods
Payment plan
Pre-authorized
Withdrawn on due date
Meters at this service point
| Meter | Size | Installed | Last read | Status |
|---|---|---|---|---|
| M-1000 | 5/8" | 2019-06-01 | 1,200 m³ | Actual |
| M-1001 | 5/8" | 2010-04-01 | 900 m³ | Retired |
Consumption — last 12 periods (m³)
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
Round demonstration volumes — validated reads flow into cycle billing.
Billing history
| Bill no. | Period | Consumption | Amount | Status |
|---|---|---|---|---|
| UB-2026-000400 | 2026-05 → 2026-06 | 50 m³ | $100.00 | Issued |
| UB-2026-000300 | 2026-03 → 2026-04 | 45 m³ | $90.00 | Paid |
| UB-2026-000200 | 2026-01 → 2026-02 | 40 m³ | $80.00 | Paid |
Fictional account history with round dollar amounts.
RevoraSphere interface using fictional City of Cedarhaven data.
Licensing & permits
Business, pet, event, and vendor licences on paper or spreadsheets mean lost applications and no lifecycle control.
RevoraSphere
- Business, pet, STR, event & vendor licences
- Governed intake, review & deficiency handling
- Fees, documents & renewals
- Development charges with securities & approvals
How Econix delivers it: Econix delivers licensing with governed application queues and lifecycles. Building Permits & Inspections is a planned future RevoraSphere module, badged as such.
City of Cedarhaven
Revenue Services
Home / Licensing
Business Licensing — Intake & Review
Applications in progress
| Application | Applicant | Category | Received | Fee | Status |
|---|---|---|---|---|---|
| L-2026-1001 | Riverbend Holdings Inc. | Food premises | 2026-07-10 | $500.00 | Deficient |
| L-2026-1002 | J. Fictional o/a Cedar Cuts | Personal services | 2026-07-12 | $250.00 | In review |
| L-2026-1003 | Maple Example Ltd. | Refreshment vehicle | 2026-07-15 | $300.00 | Received |
| L-2026-0990 | B. Sample o/a Birch Books | Retail | 2026-06-28 | $250.00 | Approved |
Fictional applicants and round fees for the City of Cedarhaven.
Review — L-2026-1001 · Riverbend Holdings Inc.
Food premises licence · 40 Riverbend Road · Renewal
- Completed application formReceived
- Certificate of insurance ($2M liability)Received
- Public health inspection reportReceived
- Zoning clearanceMissing
- Fire inspection certificateExpired — renewal required
Fees on this application
- Base licence fee$400.00
- Inspection fee$100.00
- Total (paid 2026-07-10)$500.00
Application lifecycle
- Received
- Fees paid
- Review
- Decision
- Issued
RevoraSphere interface using fictional City of Cedarhaven data.
Citizen services & portal
Residents re-enter details across services and staff re-key between systems, with requests lost in email.
RevoraSphere
- One resident sign-in for tax, utilities & requests
- Bills, payments & service requests online
- Ticketing across portal, email & phone
- The same record staff see, citizen-friendly
How Econix delivers it: Econix gives residents one consolidated account and staff one governed workspace, so the citizen and the municipality work from the same record.
City of Cedarhaven
Resident & Business Portal
My Cedarhaven / My Accounts
My Cedarhaven — Consolidated Account
Welcome back, J. Fictional — one sign-in for your property tax, utilities and service requests at 12 Cedar Lane.
Property tax balance
$1,250.00
Instalment due Aug 30
Water & sewer balance
$100.00
Bill due Aug 15
Open requests
1
RQ-2026-1002 in review
Payment plan
Pre-authorized
Both accounts enrolled
Property tax — TX-0001000
- 2026 total levy$5,000.00
- Paid to date$2,500.00
- Next instalment — Aug 30$1,250.00
Water & sewer — UT-0002000
- Current bill (due Aug 15)$100.00
- Last reading — Jul 101,200 m³ (actual)
- Use vs. same period last yearAbout the same
My service requests
| Request | Topic | Submitted | Last update | Status |
|---|---|---|---|---|
| RQ-2026-1002 | Question about instalment schedule | 2026-07-14 | 2026-07-17 | In review |
| RQ-2026-0950 | Mailing address update | 2026-06-02 | 2026-06-03 | Completed |
| RQ-2026-0800 | E-billing enrolment | 2026-04-20 | 2026-04-20 | Completed |
Fictional resident view. Requests, bills and payments stay connected to the same municipal record staff see.
RevoraSphere interface using fictional City of Cedarhaven data.
Payments & revenue
Payments split across systems, receipted inconsistently, and reconciled to the ledger by hand.
RevoraSphere
- One payment allocated across accounts
- Receipting & session balancing
- Queued for governed GL export
- Online payments (Stripe planned as initial provider)
How Econix delivers it: Econix sets up payments so a single resident payment is allocated, receipted, session-balanced, and queued for controlled export to the ERP ledger.
City of Cedarhaven
Revenue Services
Home / Payments
Payment Entry & Receipt — Counter Session
- Payment entry
- Allocation
- Receipt issued
- GL posting
Payment entry
- PayerJ. Fictional
- MethodDebit — counter terminal
- Tendered$1,350.00
- SessionCTR-01 · M. Chen
Counter sessions balance to the cent at end of day before the deposit is finalized.
Allocation across accounts
| Account | Type | Applied |
|---|---|---|
| TX-0001000 | Property tax — FIN-1 | $1,250.00 |
| UT-0002000 | Water & sewer | $100.00 |
Oldest charge first by policy — allocation is editable before posting.
Receipt preview
City of Cedarhaven — Official Receipt
R-2026-000100 · 2026-07-18 11:42
Property tax (TX-0001000)$1,250.00
Utilities (UT-0002000)$100.00
Total received$1,350.00
Downstream posting
- Receivable balances update immediately on postingAutomatic
- GL summary joins today's export batch GL-2026-0199Queued
- Citizen portal reflects the payment on both accountsAutomatic
Session audit
- 2026-07-18 11:42 M. Chen entered payment $1,350.00 for J. Fictional (pending post).
- 2026-07-18 11:41 M. Chen looked up accounts linked to 12 Cedar Lane.
- 2026-07-18 09:00 M. Chen opened counter session CTR-01 with $200.00 float.
RevoraSphere interface using fictional City of Cedarhaven data.
Finance & ERP integration
Operational revenue and the financial ledger drift apart when systems are not properly integrated.
RevoraSphere (system of engagement)
- Detailed operational transactions & audit stay in RevoraSphere
- Only approved financial impacts transfer
D365 Finance or Business Central (system of record)
- GL, AR & reporting in the ERP
- Financial Integration Engine: schedules, approvals, account & dimension mappings, retries, reconciliation
How Econix delivers it: RevoraSphere is the municipal system of engagement; Dynamics 365 Finance or Business Central remains the financial system of record. Econix configures the Financial Integration Engine — configuration first, custom code kept to a minimum.
City of Cedarhaven
Revenue Services
Home / Administration
Financial Integration Engine — Export Monitor
Batches posted (7 days)
24
All balanced to source
Queued for posting
1
GL-2026-0199 — today
Failed — needs action
1
Mapping error, retry available
Value exported (7 days)
$2,000,000
Round demonstration total
GL export batches → Dynamics 365 Finance
| Batch | Source module | Lines | Amount | Validation | Posting status |
|---|---|---|---|---|---|
| GL-2026-0199 | Payments — counter & online | 150 | $150,000 | Passed | Queued |
| GL-2026-0198 | Utility billing — Cycle 04 | 2,000 | $400,000 | Passed | Posted |
| GL-2026-0197 | Property tax — adjustments | 12 | $5,000 | 1 warning | Failed — account mapping |
| GL-2026-0196 | Licensing — fees | 40 | $10,000 | Passed | Posted |
Nothing posts to the ERP until validation passes; failed batches never partially post.
Retry & reconciliation — GL-2026-0197
Line 7 references revenue account 0000-000, which is not mapped for adjustments. Fix the mapping in the integration profile, then retry — the batch reposts as one balanced unit.
- Source total$5,000.00
- Posted to ERP$0.00
- Difference to resolve$5,000.00
Engine activity
- 2026-07-18 07:00 System batch GL-2026-0198 posted to Dynamics 365 Finance — journal reference D365-000400.
- 2026-07-18 07:00 System batch GL-2026-0197 rejected by mapping validation — no partial posting.
- 2026-07-17 07:00 System daily reconciliation: source vs posted variance $0.00 across 4 batches.
RevoraSphere interface using fictional City of Cedarhaven data.
Microsoft licensing (CSP)
Microsoft licences spread across vendors, misaligned with public procurement, and hard to right-size.
Cloud Solution Provider
- Microsoft 365, Dynamics 365 & Azure licences
- Consolidated, predictable billing
- Flexible subscriptions, right-sized
- Supplied within your procurement process
How Econix delivers it: As a Microsoft Cloud Solution Provider, Econix supplies and manages your Microsoft licensing as an ongoing operational service — aligned with public-sector procurement and governance.
Cloud Solution Provider
Econix supplies and manages Microsoft 365, Dynamics 365, and Azure licences as a Microsoft Cloud Solution Provider.
Consolidated billing
A single, predictable invoice across Microsoft 365, Dynamics 365, and Azure.
Flexible subscriptions
Add licences as needs grow and adjust within each subscription term — right-sized to demand.
Procurement-aligned
Supplied within your documented public-sector procurement and governance requirements.
System of engagement, meet system of record
RevoraSphere holds the detailed municipal operations and audit; Dynamics 365 Finance or Business Central holds the governed financial picture. Only approved financial impacts transfer, through the Financial Integration Engine — configuration first, custom code kept to a minimum.
Dynamics 365 Finance or Business Central — by size
Both run RevoraSphere the same way. The ERP choice is driven by the size and complexity of the organization.
Larger municipality or agency
Dynamics 365 Finance + RevoraSphere
- Fund accounting depth & controls
- Multi-entity & consolidation
- Advanced budget control & procurement
- RevoraSphere for tax, utility, licensing & citizen
Smaller town or county
Business Central + RevoraSphere
- Cost-effective, fast-to-deploy GL / AP / AR
- Bank reconciliation & approvals
- Mobile approvals & real-time reporting
- RevoraSphere for tax, utility, licensing & citizen
The complete Microsoft platform for public sector
Beyond RevoraSphere and the ERP, Econix delivers the wider Microsoft platform for the public service.
Microsoft 365 & Collaboration
Teams, SharePoint and Exchange for connected public-service workplaces.
Learn moreCloud & Azure
Azure architecture and migration with Canadian data-residency options.
Learn moreSecurity, Identity & Governance
Entra ID, access management, and threat protection as a Solutions Partner — Security.
Learn morePower Platform
Low-code apps, automation, and digital citizen-facing services.
Learn morePower BI
Council reporting and program dashboards from governed data.
Learn moreManaged Support
Ongoing support and continuous improvement for live environments.
Learn moreBuilt for the way the public sector buys
Start a conversation
A no-obligation discussion to understand your mandate, systems and priorities.
Scope and document
Clear written scopes, deliverables and terms suitable for internal approval and procurement review.
Engage through your process
We align our proposal and contracting approach with the procurement method your organization specifies.
Deliver accountably
Defined milestones, transparent reporting and senior-led delivery from start to finish.
Public-sector guides & insights
Let's talk about your mandate
Tell us about your organization — municipality, agency, utility, or board — and what you are trying to modernize. A senior Econix consultant will help you scope RevoraSphere, the right Dynamics 365 ERP, and a procurement-friendly path.
- RevoraSphere for tax, utility, licensing & citizen services
- Dynamics 365 Finance or Business Central by size
- Microsoft licensing through the CSP program
- Hosted in Canada · procurement-aligned · senior-led
Request a public-sector consultation
We typically respond within one business day.
Free Guide: Public Sector on RevoraSphere + Dynamics 365 — Fit & Readiness
What good looks like across property tax, utility billing, licensing, citizen services and payments, how RevoraSphere integrates with Dynamics 365 Finance or Business Central, and a municipal readiness checklist.
Public Sector — Frequently Asked Questions
Does Econix provide a municipal platform and ERP for Canadian public-sector organizations?
Yes. Econix offers RevoraSphere — a municipal operations platform built on Microsoft Azure and hosted in Canadian data centres, with a dedicated environment for each municipality — for property tax, utility billing, licensing, and citizen services. Dynamics 365 Finance (or Business Central for smaller towns and counties) is the financial system of record, and Econix supplies Microsoft licensing through the Cloud Solution Provider program.
How does RevoraSphere work with Dynamics 365 Finance or Business Central?
RevoraSphere is the municipal system of engagement — detailed operational transactions, documents, workflows, and audit history stay in RevoraSphere, where the day-to-day work happens. Dynamics 365 Finance or Business Central remains the financial system of record, and only approved financial impacts transfer to the ERP through the Shared Financial Integration Engine using configured schedules, approvals, account and dimension mappings, retries, and reconciliation. It is designed to be configured, not custom-coded.
When should we use Dynamics 365 Finance versus Business Central?
It comes down to size and complexity. Larger municipalities and agencies that need fund-accounting depth, multi-entity consolidation, and advanced controls are well served by Dynamics 365 Finance. Smaller towns and counties are often better served by Business Central — cost-effective, fast-to-deploy GL, AP/AR, and reporting. Both integrate with RevoraSphere the same way, so the operational platform is consistent whichever ERP you run.
Which municipal functions does RevoraSphere cover?
Current modules include property tax, utility billing, municipal licensing, development charges, municipal ticketing, certificates with a lawyer portal, a citizen portal, and online payments, plus optional Advanced Reporting and the optional, human-governed RevoraAI assistant. Building Permits & Inspections is a planned future module. Municipalities subscribe module by module.
Is data kept in Canada, and how is access controlled?
Yes. RevoraSphere is hosted and operated by Econix in Microsoft Azure Canadian data centres, in a dedicated environment for each municipality. Staff sign in with Microsoft Entra ID (single sign-on and MFA); citizens use a separate citizen identity. The municipality owns its data. Data-residency, privacy-legislation, and governance requirements are scoped explicitly at the start of every engagement.
How do you support compliance, audit, and public accountability?
RevoraSphere keeps full operational audit history for its modules, and the ERP holds a clean, governed financial picture — so operational teams and finance work from consistent, auditable records. Security and identity are delivered as a Microsoft Solutions Partner for Security using Entra ID and threat protection, with delivery on defined milestones and transparent reporting suitable for council accountability.
How does Econix handle Microsoft licensing for the public sector?
Econix is a Microsoft Cloud Solution Provider and supplies Microsoft 365, Dynamics 365, and Azure licences with consolidated billing, flexible subscriptions you can right-size over time, and partner-led support — all within your documented public-sector procurement and governance requirements.
Can Econix work within our procurement process?
Yes. Econix aligns its proposal, scope, and contracting approach with the procurement method and approval process your organization specifies, with clear written scopes, deliverables, and terms suitable for internal approval and procurement review.
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